Which Industries Use Commercial Intelligence and Why?

This article takes a look at which industries use Commercial Intelligence and why? Some people consider Commercial Intelligence as a specialism to specific industries. This idea comes from the industries who use it most and were the first to adopt Commercial Intelligence into their day to day business activities.  

Industries that immediately spring to mind are defence, aerospace, some software organisations and in particular pharmaceutical companies. The key differentiator with these industries is that they are fast-paced, have a long product and market development cycles, and they do not want to take what’s going to happen in their future to chance. 

Commercial Intelligence is a critical function

These industries and many others see Commercial Intelligence as a critical function to help them develop and launch their new and hopefully unique products into their markets. Ahead of their competitors and to a great reception from their customers. Industries which have hyper-competition and a great deal of Intellectual Property(IP) use Commercial Intelligence to not only looking at what others are doing and planning but to protect their own positions and their IP.

Why use Commercial Intelligence to protect?

Why? Well the time, money and stress associated with a new product coming into the market or the merger between two companies pale into insignificance if:

  • Your competitor releases a similar or better product the day before your revenue busting lifeline product. 
  • Or your competitor hears about your merger or purchase of another company, and they try and scupper the deal, offer better money to the target or generally make mischief within the target company. 
  • Your competitor hears about your new product or merger and speaks to a couple of editors and drips some rumours out.

Different needs

However, Commercial Intelligence works in every industry, their needs may be different, more or less urgent and perhaps with smaller budgets. And it doesn’t need to be cloak and dagger. From single players to new startups to mid-market businesses and the biggest companies in the world use Commercial Intelligence to look out to:

  • Plan their strategies
  • Predict competitor developments
  • Monitor market patterns and trends
  • Knock on the right doors and with the right message
  • Maximise opportunities 
  • Reduce risk and uncertainty

You have to make sure that you are travelling in the right direction. And you have all the gear to get over the mountains and lakes that are blocking your way. Now, some CI software will help, but the trouble with software is that the Intelligence is only as good as what information and effort you put in. 

That last mountain

And when you are tackling that mountain face, it would be ideal if your competitors are not cutting your rope. Without Commercial Intelligence competitors, distributors, and even your employees can also be throwing stones at you. And you are blindfolded rock climbing to the top, thinking it’s just raining. You may get there, of course, but it will not be a pleasant journey. And you may get to the top of the mountain only to find you are on the wrong one. 

Now, we hear all the time things like; we are market leaders, we outshine our competitors and the classic we don’t have any competitors “as such”. That may be true (it isn’t but let’s play along), but with this sort of attitude, you are ice climbing in an avalanche zone. 


This article looked at which industries use Commercial Intelligence and why? But so many industries use Commercial Intelligence to lookout for new opportunities and potential threats. Likewise, implementing Commercial Intelligence into your strategy will protect your product launches and planning Intellectual Property, your capability of developing even more sales and creating something special in your market.

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