Eight Competitive Intelligence Missed Opportunities within marketing

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Eight Competitive Intelligence Missed Opportunities within Marketing

Within competitive intelligence, marketers often overlooked or brushed over. Here are eight competitive intelligence opportunities marketing teams can miss:

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Emotional Drivers of Customer Choices: It is important to grasp the emotional and psychological factors that influence customer preferences beyond understanding the functional benefits of competitor products.

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Subtle Shifts in Competitor Strategy: Focusing on the obvious elements of a competitor’s strategy, such as pricing or advertising campaigns, but miss subtle shifts in their strategic focus. Like target demographics, distribution channels, or brand messaging changes.

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Indirect Competitors and Disruptive Technologies: Concentration only on direct competitors (and usually too many). However, indirect competitors and emerging technologies can unexpectedly disrupt markets. Keep an eye on startups, technological innovations, and companies outside the immediate industry.

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Customer Pain Points and Unmet Needs: Understanding what is dissatisfying or lacking for customers in the market can reveal differentiation. Competitive intelligence should involve a deep dive into customer complaints, reviews, and feedback about all key competitors

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Cultural and Socio-Economic Trends: Broader cultural and socio-economic trends can significantly influence your market. These trends can affect consumer behaviour, supply chains, and regulatory environments. Missing these trends can lead to a misunderstanding of the competitive landscape. Talk to those in the know…

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Competitor’s Resource Allocation and Capabilities: Focusing solely on a competitor’s outward-facing strategy, like their marketing campaigns or product launches, without understanding the underlying resources and capabilities (such as R&D, supply chain robustness, or talent pool) gives an incomplete picture.

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Legal and Regulatory Changes: Changes in laws, regulations, and compliance requirements can drastically alter the competitive landscape. Failure to monitor these changes and can result in unexpected market missed advantages or disadvantages.

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Long-term Strategic Intentions and Investments: It’s easy to get caught up in competitors’ immediate actions, but understanding their long-term strategic goals and investments, such as in sustainability or digital transformation, gives insights into future market changes

It’s not just about tracking competitors’ products and prices and what they are doing now. It’s about understanding all of your market dynamics, customer behaviours, and underlying strategies that shape the competitive environment.

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Competitive intelligence is the finding & critical analysis of information to make sense of what’s happening & why. Predict what’s going to happen & give the options to control the outcome. The insight to create more certainty & competitive advantage.

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