
What are the Common Types of Competitive Intelligence?
Competitive intelligence is the process of gathering, analysing, and using information. Usually, about your competitors and markets to gain a competitive advantage. Competitive intelligence can be used to make better business decisions. Decisions such as:
- Which products to develop
- Which markets to enter
- How to price your products
There are two main types of competitive intelligence: tactical and strategic. Tactical competitive intelligence focuses on short-term issues—problems like how to increase sales or improve customer service. Strategic Competitive intelligence focuses on long-term issues, such as developing new products. Or the desire to enter new markets.
Article Summary
- Competitive intelligence is the process of gathering, analyzing, and using information about your competitors to gain a competitive advantage.
- It can be gathered from a variety of sources, including publicly available information, trade publications, industry conferences, customers, and employees.
- It can be used to make better business decisions, such as which products to develop, which markets to enter, and how to price your products.
- It’s a valuable tool that can help you make better business decisions and improve your company’s bottom line.
Here are some of the most common types of Competitive intelligence:
Market research
This type of Competitive intelligence involves gathering information on markets you compete in. This information includes market size, growth rate, and trends.
Product research
This type of Competitive intelligence involves gathering information about your competitors’ products. This information can include things like product features, pricing, and marketing.
Pricing research
This type of competitive intelligence involves gathering information about competitors’ prices. This information can be used to set your prices competitively.
Sales research
This type of Competitive intelligence involves gathering information about your competitors’ sales. This information can be used to identify areas where your company can improve its sales.
Marketing research
Competitive intelligence involves gathering information about your competitors’ marketing campaigns. This information can be used to improve your marketing campaigns.
Employee research
Competitive intelligence involves gathering information about your competitors’ employees. This information can be used to identify potential employees for your own company.
Competitive intelligence can be gathered from a variety of sources, including:
Publicly available information
This information can be found in various places, such as company websites, news articles, and government reports.
Trade publications
Trade publications are magazines and journals that focus on a particular industry. They often contain articles about competitors’ products, services, and strategies.
Industry conferences
A great way to meet with competitors and learn about their latest products and services.
Customers
Customers can provide valuable information about competitors’ products and services. They can also tell you about their experiences with your own company.
Employees
Employees can provide valuable information about competitors’ cultures, management styles, and products. They can also tell you about their experiences with your own company.
Competitive intelligence is a valuable tool to help you make better business decisions. By analysing information about your competitors, you can gain a competitive advantage. And ultimately improve your company’s bottom line.
More tips
Here are some additional tips for gathering and using Competitive intelligence:
- Be ethical. Competitive intelligence should be gathered ethically and legally. Do not engage in any activities that could be considered corporate espionage.
- Be specific. When gathering competitive intelligence, be as clear as possible. The more detailed your information, the more valuable it will be.
- Be timely. Competitive intelligence should be gathered promptly. The older the information, the less valuable it will be.
- Be objective. When analysing competitive intelligence, be objective. Avoid letting your personal biases influence your analysis.
- Be proactive. Competitive intelligence should be gathered proactively. Don’t wait for competitors to make a move before you start gathering information about them.
Following these tips, you can gather and use competitive intelligence to gain an advantage. How to Find Your Competitor’s Edge Over You?
What are the Common Types of Competitive Intelligence?
In conclusion, competitive intelligence is a valuable tool to help you make better business decisions. By gathering and analysing information about your competitors, you can gain a competitive advantage and improve your company’s bottom line. When gathering and using CI, it is important to be ethical, specific, timely, objective, and proactive. By following these tips, you can ensure that your CI is accurate, useful, and ethical.
Here is another related article which may be of interest:
We are Octopus, and we’re all about your real competitive advantage.
We are the global bespoke people-powered global competitive intelligence agency creating the insight you can do something with.
Another article:
Get your free review today
We are Octopus, the competitive intelligence company providing bespoke competitive intelligence, competitive analysis, competitor analysis, marketing intelligence, and competitive strategic intelligence.
Request a free review & we’ll show you how our bespoke people-powered competitive intelligence insight can help you:
What is competitive intelligence?
Competitive intelligence is the finding & critical analysis of information to make sense of what’s happening & why. Predict what’s going to happen & give the options to control the outcome. The insight to create more certainty & competitive advantage.

