Competitor value chain analysis

Value Chain Analysis is the process of analysing competitors’ operational chains. We analyse your competitors’ from their raw materials to customer attraction. Through their finished products and customer service processes. Isolate the significant activities within their value chain. Including their: 

• Inbound and outbound logistics.
• Sales and operations
• Ways they look to reduce costs
• Their efficiency and effectiveness
• How they improve product quality,
• Customer attraction and service levels

Customer needs

We help you understand how our competitors understand what their customers need. And how they are looking at their customers’ future needs? Define things like if they meet their potential customers and where and how they buy their raw materials. And how often do they receive deliveries, etc.

Product/Service Development

We work to understand your situation by analysing competitors by how they build their potential products/services. To know how they create prototypes. We isolate how they test their product/service before they try and sell it. We find out just how good their service/product is.

Delivery and service

We find out how your competitor delivers and installs their product. And how do they provide their service, and how happy are their customers? Understand how they provide their customer service and how well they do it.

Sales and Marketing

We analyse how they sell their products/services. And what they say and define how they market it to their customers.

With our Competitor Value Chain Analysis, we will find out things you didn’t know. To be able to counter their strengths and take advantage of their weaknesses. We will provide you with even more of a competitive advantage.

Analysing competitors with competitor value chain analysis

We would love to hear from you. Fancy a no-obligation chat about your needs? Please get in touch here.